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Troubleshooting Sakai Issues for Students



I'm trying to submit my work, but I don't see Gradescope in the left sidebar or I don't have a direct link to my assignment on my Lessons page.

If clicking on the course or assignment link in Sakai doesn't take you to Gradescope, your instructor may not have linked your Gradescope course and assignment to Sakai correctly.

  1. If that's the case, go to the Gradescope website, click the Log In button, and enter the email address you use to access Sakai (e.g., your school email).
  2. Next, either enter your existing password for the Gradescope website or click Forgot your password? to reset it or create one for the first time.
  3. As long as you've entered the email address you use to access Sakai, you will be taken to the same Gradescope account you would have accessed through Sakai.
My courses and assignments are split across multiple accounts. What do I do? See the Help Center article on merging accounts.
Gradescope doesn’t appear within the embedded window in Sakai.

You may need to make some small changes to your browser settings.

  • For Safari - Select Preferences from Safari’s settings and then ensure Prevent cross-site tracking is unchecked.
  • For Incognito mode in Chrome - Access Select Privacy and security and then Cookies and other site data. Here you will be able to Allow all cookies.

If you need any further assistance, email

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